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Category: Reports & Insights

  • Healthcare Workforce is Growing | Healthcare Industry Snapshot (Apr 2025)

    Healthcare Workforce is Growing | Healthcare Industry Snapshot (Apr 2025)

    The Austin metro healthcare industry is outpacing the region’s overall job growth—expanding at 2.4% annually and adding nearly 6,780 workers per year. In March 2025 alone, there were 8,937 healthcare job postings, accounting for 13% of all available jobs in the region, according to Opportunity Austin data.

    These insights—and more—are featured in the latest white paper from Workforce Solutions Capital Area, the Central Texas Healthcare Partnership, Opportunity Austin, and Workforce Solutions Rural Capital Area.

    Read the white paper for labor market insights, including in-demand career pathways, hiring trends, and industry partnership highlights.

    Get involved with the Central Texas Healthcare Partnership, which utilizes K-12 initiatives, community partnerships, earn-and-learn opportunities, and state funding to fill the talent pipeline and connect local people to local jobs.

  • Solving Healthcare Shortages: Certified Medical Assistant Apprenticeships

    Solving Healthcare Shortages: Certified Medical Assistant Apprenticeships

    The Central Texas Healthcare Partnership is solving local healthcare shortages by utilizing earn and learn opportunities such as apprenticeships. One occupational shortage that our industry leaders identified was Certified Medial Assistant (CMA).

    Just a few years ago, the shortage of CMAs was substantial in the Austin metro area. Employers reported having over 50 job openings at any given time. This shortage was compounded by the fact that local training providers were not graduating enough students to fill the occupation shortage. This led to employers competing over candidates and shortages for all regional healthcare providers.

    In 2019, the Central Texas Healthcare Partnership partnered with Austin Community College and Innovative Workforce Projects to create national accredited Certified Medical Assistant registered the apprenticeships with the Department of Labor, and started offering apprenticeships to local residents.

    • Hire individuals with no prior healthcare experience and provide paid on-the-job training as Certified Medical Assistants.
    • Upskill current employees who were ready to advance their careers and add additional certification and responsibilities to retain current staff.
    • Add additional CMAs to our community to decrease shortages and reduce job openings.

    Based on employer input and request for a Medical Assistant talent pipeline, we began leveraging our partnerships with Austin Community College and Innovative Workforce Projects that were vital to the success of the apprenticeships.

    Once we built the apprenticeship framework with our partners, we introduced local employers to the benefits of the apprenticeship model for this non-traditional industry. Four employers signed on to implement the CMA Apprenticeship program: Ascension Seton, Austin Region Clinic, Baylor Scott & White Health, and CommUnityCare.

    Workforce Solutions Capital Area also secured and leveraged multiple grants awarded to us by the Texas Workforce Commission that were imperative to fund and grow these apprenticeship programs.

    The healthcare industry has enrolled and hired 334 healthcare apprentices as Medical Assistants from September 2019 through December 2024. Enrollment for the CMA apprenticeship has grown significantly, with the largest increase occurring in 2022, when participation surged by 311% compared to the previous year.

    Our healthcare providers have hired on average five CMA apprentices per month for the past five years thanks to this new recruitment and training strategy.

    “The apprenticeship allows for clinics to support and develop community members into Certified Medical Assistants, thus improving the employment pathway and the pipeline from underserved populations into the Ascension network. The apprenticeship is helping stabilize the CMA workforce and is producing associates functioning at Ascension Gold Standards which are now highly sought by managers across Ascension clinics.”

    Yesenia Renzi, RN Program Coordinator Ascension Seton

    Workforce Solutions Capital Area and our Central Texas Healthcare Partnership continues to support the growth of healthcare apprenticeships to fill the workforce needs in this critical industry.

    Grow your business through talent: Workforce Solutions is uniquely positioned to help employers of all industries directly connect with local job seekers and talent. We’re collaborative and can tailor services based on your company’s needs. Get started.

  • 2024 Hire Local Annual Report (Year 2)

    2024 Hire Local Annual Report (Year 2)

    The Hire Local evaluation helps Central Texas understand how well workforce education and training programs are supporting people and employers across the region. By tracking enrollment, completion, employment, and earnings, the evaluation offers insight into whether training leads to real opportunity in a region with a high cost of living.

    Year Two findings show continued momentum, with growth in participation, strong employment outcomes, and sustained gains in earnings.

    Key takeaways within the evaluation period (Oct 2022 – Sept 2023) include:

    1. The Regional Workforce Pipeline Continued to Grow

    • 16,092 residents enrolled in Hire Local focus industry training programs — up more than 1,200 from Year One.
    • Enrollment growth was strongest in business programs and skilled trades & manufacturing.
    • The region is building capacity without oversaturating the labor market — completers continue to align with available job openings.

    2. More Residents Completed Training, and Most Found Jobs

    • 4,681 residents completed training, an increase from Year One.
    • 70% of completers found employment in the first quarter after completion.
    • Employment rates were strongest in healthcare and skilled trades & manufacturing programs (77% and 74%, respectively).

    3. Earnings Gains Were Substantial and Widespread

    • 84% of employed completers experienced an increase in income after completing training.
    • Median quarterly earnings rose to $9,795 in the first quarter post-completion.
    • This represents a $7,029 increase per quarter compared to pre-enrollment earnings.

    4. Measuring Success Beyond Poverty Tells a Clearer Story

    Rather than relying on a single income benchmark, Hire Local examines multiple earnings thresholds tied to affordability:

    • The share of completers earning above 200% of the Federal Poverty Guidelines doubled (23% → 48%).
    • The share able to afford a one-bedroom apartment independently more than tripled (4% → 13%).
    • The share earning above the City of Austin living wage doubled.

    5. Income Gains Continued Beyond the First Quarter

    • One year after completion, 79% of Year One participants were employed.
    • Median annual earnings reached $44,824, exceeding projections based on first-quarter wages by 15%.

    Read the full report to explore how Hire Local data and Workforce Solutions Capital Area’s performance demonstrate the role of training and wraparound services in supporting long-term economic mobility across Central Texas.

  • Meeting the Moment | Mobility + Infrastructure Industry Snapshot (Jan 2025)

    Meeting the Moment | Mobility + Infrastructure Industry Snapshot (Jan 2025)

    Austin’s unprecedented growth and major infrastructure projects like the IH-35 expansion, Project Connect, and airport redevelopment require 10,000 skilled workers annually.

    Currently, regional training programs meet only 40% of this demand and women make up just 14% of the industry’s workforce. Workforce shortages risk project delays, impacting economic and community development.

    Read the white paper for more labor market insights and to see how Workforce Solutions Capital Area, Opportunity Austin, and partners are working to align infrastructure investments with career pathways, helping to support our growing community.

    Looking to connect with future talent and strengthen your workforce? Join the Mobility + Infrastructure Sector Partnership. Get started.

  • Connecting Local Talent with Opportunity: Mobility & Infrastructure Hiring Event Build Your Future

    Connecting Local Talent with Opportunity: Mobility & Infrastructure Hiring Event Build Your Future

    Workforce Solutions Capital Area (WFS) recently hosted a successful hiring event for the growing Mobility and Infrastructure sector, bringing together 17 employers and 432 enthusiastic attendees. The event connected local talent with exciting career opportunities, helping job seekers meet recruiters, explore career paths, and apply for roles.

    Why it matters: Many employers found qualified candidates for both entry-level and specialized positions, with some offering interviews on the spot. More than just filling positions, the event fostered meaningful connections, provided valuable career advice, and highlighted the need for skilled workers in our community.

    The United States Postal Service, along with many other organizations, came together to provide job opportunities for individuals seeking their next career step. Our mission is to connect local talent with local jobs, and this event exemplified that by bringing companies directly to candidates. The goal was to support the community by filling vital positions that contribute to the growth of Austin.

    Many of the companies at the event offered roles that are essential to our community. The United States Postal Service, for example, had several positions available, including Lead Automotive Technician, Maintenance Mechanic, Assistant Rural Carrier, Rural Carrier Associate, and City Carrier Assistant. These roles are in high demand to meet the mail processing needs and ensure timely delivery. To effectively serve the community, it’s crucial to have skilled talent to carry out these important tasks.

    Partnering with WFS gave local companies access to a diverse pool of talented individuals eager to start their next career. The event created a welcoming atmosphere where recruiters could engage with candidates in a more personal and meaningful way than through a Zoom call. It provided companies with the opportunity to showcase their organizations and connect with potential hires, setting them up for success in filling high-demand roles.

    The event opened doors for many individuals in our community. For example:

    • The Travis County Sheriff’s Office found three promising candidates for their Correctional Officer positions, who are now moving forward with required assessments.
    • PeopleReady is currently onboarding several candidates, and the United States Postal Service is still reviewing potential hires, with updates expected soon.

    Many attendees learned about the event through the news and were excited to connect not only with USPS, but also with other great local employers. Despite facing challenges in securing their next opportunity, many left the event feeling inspired and hopeful for the future after meaningful conversations with recruiters.

    Our tailored solutions at various levels of support can assist your business with awareness-raising, training, placement, and upskilling. Learn more and contact us to begin.

  • Central Texas Healthcare Partnership: Spotlight on Satellite Healthcare

    Central Texas Healthcare Partnership: Spotlight on Satellite Healthcare

    Workforce Solutions Capital Area (WFS) partners with many local healthcare employers to train and hire the workforce for this key local industry. One of our partners is Satellite Healthcare. Here is how Satellite leverages local talent to grow their workforce.

    Satellite Healthcare successfully hired three Dialysis Patient Care Technicians (PCTs) after attending a healthcare industry hiring event hosted by WFS. By leveraging our Talent Pipeline, Satellite Healthcare gained access to a local pool of qualified candidates, filling critical positions while supporting job seekers in the community.

    Satellite Healthcare participated in WFS’s healthcare hiring event to address its growing need for qualified Dialysis PCTs. By leveraging local talent, Satellite Healthcare tapped into a pool of talent, streamlining the hiring process, and filling essential roles in patient care.

    Satellite Healthcare required skilled Dialysis PCTs to meet the growing demands of its healthcare services. Finding qualified staff for such specialized roles can be challenging, particularly when looking for local talent. The healthcare industry hiring event offers an ideal solution, connecting Satellite Healthcare with skilled candidates ready to contribute to patient care.

    Through the partnership with WFS, Satellite Healthcare has accessed a pipeline of qualified candidates via the healthcare industry hiring event through this channel. Workforce Solutions provided a streamlined recruitment process, helping the company efficiently fill the needed positions and to continue delivering quality healthcare services.

    Satellite hired three new Dialysis PCTs from the event, directly meeting the company’s immediate staffing needs. This collaboration highlights our ability to support the healthcare sector in building a strong workforce.

    Satellite Healthcare is a member of the Central Texas Healthcare Partnership, a workforce development leader in the Central Texas healthcare industry. The partnership was founded in early 2018 under the leadership of three Central Texas healthcare industry leaders: Baylor Scott & White Health, Ascension Seton, and St. David’s HealthCare.

  • How local leaders in Austin and beyond are using ‘infrastructure academies’ to address their workforce needs

    How local leaders in Austin and beyond are using ‘infrastructure academies’ to address their workforce needs

    Building off a 2018 Brookings report that profiled the newly launched DC Infrastructure Academy, this piece aims to further contextualize and demystify what these academies are attempting to do by focusing on a new example in Austin, Texas.

    The details matter for how these academies are structured, who is involved in their creation, and the extent to which they are even addressing these workforce gaps. But Austin’s infrastructure academy is not just an ad hoc experiment; through its ongoing design and implementation, it can help inform how other regional leaders may consider launching similar approaches.

    Go deeper.

  • Preparing Our Future Workforce to Support Manufacturing Growth | Manufacturing Industry Snapshot (Oct 2024)

    Preparing Our Future Workforce to Support Manufacturing Growth | Manufacturing Industry Snapshot (Oct 2024)

    The COVID-19 pandemic exposed vulnerabilities in global supply chains, leading to material shortages and logistics disruptions that have impacted Austin’s growing manufacturing sector.

    As regional and industry growth continue (24% industry growth over the next 10 years), local manufacturers must address labor shortages and invest in developing their workforce to build a more resilient and adaptable supply chain infrastructure.

    Read the white paper for more labor market insights and see how Workforce Solutions Capital Area, Austin Regional Manufacturers Association (ARMA), and Opportunity Austin are preparing our future workforce to support industry growth.

    Looking to connect with future talent and strengthen your workforce in manufacturing and other industries? Become a Talent Ambassador for Opportunity Austin to get better access to local talent! Get started.

  • Healthcare Workforce Development: Skilled Jobs Projections (August 2024)

    Healthcare Workforce Development: Skilled Jobs Projections (August 2024)

    As the Austin area population rises, the demand for healthcare facilities, workers, and operations is increasing at a staggering rate. The Austin metro healthcare industry is currently expected to grow 2.7% annually (or about 4,150 workers yearly), surpassing the region’s overall 2.2% annual growth rate.

    The Central Texas Healthcare Partnership (CTHP) is an industry-wide partnership providing a forum for Central Texas healthcare stakeholders to come together to learn, network, identify innovative solutions that address joint workforce challenges, and realize mutually beneficial opportunities.

    Based on planned local hospital expansions, the CTHP has used their collective insights to project the amount of skilled healthcare jobs that will need to be filled.

    ClClick to expand.


    The Central Texas Healthcare Partnership utilizes K-12 initiatives, community partnerships, earn-and-learn opportunities, and state funding to fill the talent pipeline and connect local people to local jobs.

    Grow your business through talent: Workforce Solutions is uniquely positioned to help employers of all industries directly connect with local job seekers and talent. We’re collaborative and can tailor services based on your company’s needs. Get started.

  • ABC Copy Co Builds its Manufacturing Workforce with the Subsidized Employment Program

    ABC Copy Co Builds its Manufacturing Workforce with the Subsidized Employment Program

    Workforce Solutions Capital Area, through its dedicated Business Consultant in the Manufacturing Industry, has forged a strong partnership with ABC Copy Co, a well-established Travis County manufacturer. This collaboration has led to ABC Copy Co joining the Subsidized Employment (SE) program, which aims to connect employers with skilled job seekers while providing financial support to participating businesses. The initiative focuses on filling critical positions at ABC Copy Co, particularly in the customer service department.

    The Need

    ABC Copy Co, like many small local businesses, faced challenges in finding qualified candidates to fill three entry-level positions in their customer service department. As a company with a strong commitment to serving the Austin community, ABC Copy Co sought to hire individuals who shared their values of hard work, creativity, and dedication to customer satisfaction.

    However, the competitive job market and limited resources made it difficult for them to attract and retain the right talent. Recognizing the need for assistance, ABC Copy Co reached out to WFS Capital Area for support in finding suitable candidates.

    The Solution

    Our Business Consultant, specializing in the Manufacturing Industry, worked closely with ABC Copy Co to understand their specific hiring needs and requirements. Through a comprehensive screening and matching process, the consultant identified James R. as an ideal candidate for the General Production Helper position. James, a Travis County resident and job seeker, possessed the necessary skills, experience, and work ethic to excel in this role.

    To support both ABC Copy Co and James, Workforce Solutions Capital Area enrolled the company in the Subsidized Employment (SE) program. This program offers a 12-week internship, during which the employer receives financial subsidies to offset the costs of hiring and training new employees. James officially started his full-time (40 hours per week) SE Internship as a General Production Helper at ABC Copy Co on June 10, 2024, with an anticipated end date of August 30, 2024.

    Outcomes + Benefits

    The partnership between Workforce Solutions Capital Area and ABC Copy Co has yielded significant benefits. ABC Copy Co gained a valuable team member in James, who quickly adapted to his role and contributed to the company’s productivity and customer satisfaction.

    The financial support provided through the SE program alleviated some of the financial burdens associated with hiring and training new employees, allowing ABC Copy Co to focus on growing their business and serving their customers. This successful collaboration demonstrates the positive impact that Workforce Solutions Capital Area can have on the local community.

    By connecting employers with skilled job seekers and providing financial support through programs like Subsidized Employment, Workforce Solutions Capital Area contributes to the economic growth and stability of Travis County. Small local businesses, such as ABC Copy Co, benefit from access to a pool of qualified candidates and financial assistance, while residents, like James, gain opportunities for employment and professional development.

    As the partnership between Workforce Solutions Capital Area and ABC Copy Co continues to thrive, it serves as a shining example of how targeted initiatives, collaborative efforts, and innovative programs can bridge the gap between employers and job seekers, fostering a stronger and more resilient workforce in Travis County.

    Partnerships and Enabling Public Policies

    The success story of ABC Copy Co and James R. highlights the importance of strategic partnerships and enabling public policies in creating a thriving workforce ecosystem in Travis County. Workforce Solutions Capital Area’s collaboration with local businesses, such as ABC Copy Co, demonstrates the power of public-private partnerships in addressing the unique challenges faced by employers and job seekers.

    Workforce Solutions Capital Area’s Business Consultant played a crucial role in facilitating this partnership by understanding ABC Copy Co’s specific needs and matching them with a qualified candidate. This personalized approach showcases the importance of having dedicated professionals who can bridge the gap between employers and job seekers, ensuring a mutually beneficial relationship.

    Furthermore, the Subsidized Employment (SE) program, which provided financial support to ABC Copy Co for hiring James R., is a testament to the effectiveness of enabling public policies. This program recognizes the financial challenges that small local businesses often face when hiring and training new employees. By offering subsidies, the SE program encourages employers to take on new hires, creating opportunities for job seekers who might otherwise struggle to find employment. The success of the SE program in this case underscores the need for continued investment in similar initiatives.

    Our partnership with ABC Copy Co highlights the importance of fostering collaboration between workforce boards and private businesses. By working together, these entities can identify and address the specific challenges faced by different industries and communities. This collaboration can lead to the development of targeted solutions, such as customized training programs, job fairs, and mentorship opportunities, which can help bridge the skills gap and prepare job seekers for the demands of the modern workforce.

    Our tailored solutions at various levels of support can assist your business with awareness-raising, training, placement, and upskilling. Learn more and contact us to begin.