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Tag: Earn & Learn

  • Investing in People with Austin Area Urban League

    Investing in People with Austin Area Urban League

    As an employer deeply committed to advancing economic opportunity, the Austin Area Urban League (AAUL) has successfully partnered with Workforce Solutions Capital Area (WFS) to grow its team, invest in emerging talent, and support meaningful career pathways. By leveraging Reverse Referrals, Subsidized Employment, and On-the-Job Training, AAUL has strengthened its workforce while modeling best practices in inclusive hiring and skill development.

    For mission-driven employers like AAUL, it’s essential to bring in staff who align with both the organization’s values and its community impact goals. Traditional recruitment methods can sometimes leave key roles unfilled if the right candidates aren’t actively applying.

    AAUL embraced the Reverse Referral model—referring strong candidates directly to WFS to be screened for eligibility and supported through subsidized employment services—to close this gap. This approach ensures they can move forward with hiring individuals they’ve already identified as valuable additions to their team.

    Through Reverse Referrals, AAUL referred six candidates, resulting in five hires through the Subsidized Employment program. These placements provided immediate support to the organization while reducing wage costs during the initial training period. Two of those employees transitioned into On-the-Job Training—a clear indication of AAUL’s commitment to long-term workforce development.

    These transitions resulted in wage increases ranging from $3.00 to $5.00 per hour. These outcomes reflect a strong return on investment for both the employer and the individuals served.

    What they’re saying: “This service has been instrumental for the Austin Area Urban League, especially considering our challenges with immediate funding for new hires,” Eric Valentine, Senior Director of Workforce Development at AAUL, said.

    “Since our partnership began, we have had the opportunity to hire quality employees permanently, and we’ve noticed that they approach their roles with a strong sense of responsibility during the probationary period. I sincerely hope the Subsidized Employment Program continues, as it significantly impacts our community in Travis County. Thank you once again for your support!”

    This group of employees represents more than just numbers—they reflect the impact of a hiring model that puts equity, strategy, and speed at the center of workforce development. By leveraging Reverse Referrals, AAUL was able to hire individuals they had already identified as mission-aligned, while Workforce Solutions provided the financial support to onboard and upskill them.

    Our partnership with AAUL reflects a smart hiring strategy and a meaningful investment in people. In 2025, Workforce Solutions Capital Area paid out $67,000 in subsidized wages—dollars that go directly toward building local workforce capacity and supporting employer growth. AAUL’s experience stands as a model of how these funds can be maximized to benefit both organizations and the communities they serve.

    Austin Area Urban League showcases how workforce solutions can be tailored to meet the real needs of employers—especially those working on the frontlines of economic empowerment. By combining Reverse Referrals with Earn & Learn strategies like Subsidized Employment and On-the-Job Training, AAUL is not only hiring for today, but also developing a workforce for tomorrow.

    Our tailored solutions at various levels of support can assist your business with awareness-raising, training, placement, and upskilling. Learn more and contact us to begin.

  • How Homewatch Caregivers of Austin Empowers Growth Through Earn & Learn

    How Homewatch Caregivers of Austin Empowers Growth Through Earn & Learn

    When Homewatch Caregivers of Austin launched in December 2023, their mission was clear: deliver compassionate, personalized in-home care to individuals and families across the Austin area. But like many new businesses, they faced a critical challenge—how to build a strong, reliable team with limited resources.

    Through the Earn & Learn service offered by Workforce Solutions Capital Area (WFS), Homewatch found more than just staffing support—they found a strategic partner committed to workforce development and long-term business success.

    Why it matters: As a newly established in-home care agency, Homewatch needed a dependable workforce to meet growing client needs. However, with tight startup budgets, recruiting and training qualified employees posed a significant hurdle.

    That’s where the Earn & Learn service made the difference. By providing funding support for on-the-job training, Earn & Learn is assisting Homewatch to build its team without compromising service quality or financial stability.

    Through our Earn & Learn service, Homewatch accessed a diverse talent pool and filled essential care positions using WFS Capital Area’s Reverse Referral model, which allows employers to directly refers a current employee or a candidate for employment to Workforce Solutions.

    This streamlined approach allowed Homewatch to refer promising candidates for subsidized training and employment, reducing hiring risks and accelerating onboarding. The partnership also opened doors to attend local hiring events and tap into a network of job-ready individuals seeking purpose-driven careers in healthcare.

    Angelica Hernandez

    Since joining the Earn & Learn initiative in November 2024, Homewatch Caregivers of Austin has made significant strides in workforce development:

    • They successfully placed candidates through community hiring events, including Workforce Solutions’ healthcare-focused job fairs.
    • Homewatch advanced their employee Angelica Hernandez to a Care Coordinator role earning $21 per hour through On-the-job training.
    • Another employee is being upskilled through the Reverse Referral process and will be transitioning into a new role as an Office Administrative Assistant, showcasing Homewatch’s dedication to internal growth and employee advancement.
    • Homewatch recruited Carilu Ledezma (at top) as a caregiver at a healthcare industry job fair hosted by WFS Capital Area in July. Carilu is earning $17.25 an hour in her new role.

    What they’re saying: “As small business owners, the board’s hiring events and employer services have been a turning point for us,” Maresha and Imo Eshiet, owners of Homewatch Caregivers of Austin, said. “Running a new agency means every hour matters, and this support gave us the time to focus on building the right team from within. We have been able to empower our employees with opportunities, resources, and confidence to grow alongside us.

    “That investment has not only strengthened our business, it has allowed us to stay true to our purpose of providing compassionate care while creating a workplace where people feel valued and supported. We are deeply grateful for this partnership and the difference it has made for our business and our team.”

    The success of Homewatch Caregivers of Austin’s participation in Earn & Learn illustrates the true power of collaboration. With support from WFS, they have filled vital positions and invested in their employees’ futures—building a stronger, more resilient workforce.

    Our tailored solutions at various levels of support can assist your business with awareness-raising, training, placement, and upskilling. Learn more and contact us to begin.

  • Solving Healthcare Shortages: Certified Medical Assistant Apprenticeships

    Solving Healthcare Shortages: Certified Medical Assistant Apprenticeships

    The Central Texas Healthcare Partnership is solving local healthcare shortages by utilizing earn and learn opportunities such as apprenticeships. One occupational shortage that our industry leaders identified was Certified Medial Assistant (CMA).

    Just a few years ago, the shortage of CMAs was substantial in the Austin metro area. Employers reported having over 50 job openings at any given time. This shortage was compounded by the fact that local training providers were not graduating enough students to fill the occupation shortage. This led to employers competing over candidates and shortages for all regional healthcare providers.

    In 2019, the Central Texas Healthcare Partnership partnered with Austin Community College and Innovative Workforce Projects to create national accredited Certified Medical Assistant registered the apprenticeships with the Department of Labor, and started offering apprenticeships to local residents.

    • Hire individuals with no prior healthcare experience and provide paid on-the-job training as Certified Medical Assistants.
    • Upskill current employees who were ready to advance their careers and add additional certification and responsibilities to retain current staff.
    • Add additional CMAs to our community to decrease shortages and reduce job openings.

    Based on employer input and request for a Medical Assistant talent pipeline, we began leveraging our partnerships with Austin Community College and Innovative Workforce Projects that were vital to the success of the apprenticeships.

    Once we built the apprenticeship framework with our partners, we introduced local employers to the benefits of the apprenticeship model for this non-traditional industry. Four employers signed on to implement the CMA Apprenticeship program: Ascension Seton, Austin Region Clinic, Baylor Scott & White Health, and CommUnityCare.

    Workforce Solutions Capital Area also secured and leveraged multiple grants awarded to us by the Texas Workforce Commission that were imperative to fund and grow these apprenticeship programs.

    The healthcare industry has enrolled and hired 334 healthcare apprentices as Medical Assistants from September 2019 through December 2024. Enrollment for the CMA apprenticeship has grown significantly, with the largest increase occurring in 2022, when participation surged by 311% compared to the previous year.

    Our healthcare providers have hired on average five CMA apprentices per month for the past five years thanks to this new recruitment and training strategy.

    “The apprenticeship allows for clinics to support and develop community members into Certified Medical Assistants, thus improving the employment pathway and the pipeline from underserved populations into the Ascension network. The apprenticeship is helping stabilize the CMA workforce and is producing associates functioning at Ascension Gold Standards which are now highly sought by managers across Ascension clinics.”

    Yesenia Renzi, RN Program Coordinator Ascension Seton

    Workforce Solutions Capital Area and our Central Texas Healthcare Partnership continues to support the growth of healthcare apprenticeships to fill the workforce needs in this critical industry.

    Grow your business through talent: Workforce Solutions is uniquely positioned to help employers of all industries directly connect with local job seekers and talent. We’re collaborative and can tailor services based on your company’s needs. Get started.

  • ABC Copy Co Builds its Manufacturing Workforce with the Subsidized Employment Program

    ABC Copy Co Builds its Manufacturing Workforce with the Subsidized Employment Program

    Workforce Solutions Capital Area, through its dedicated Business Consultant in the Manufacturing Industry, has forged a strong partnership with ABC Copy Co, a well-established Travis County manufacturer. This collaboration has led to ABC Copy Co joining the Subsidized Employment (SE) program, which aims to connect employers with skilled job seekers while providing financial support to participating businesses. The initiative focuses on filling critical positions at ABC Copy Co, particularly in the customer service department.

    The Need

    ABC Copy Co, like many small local businesses, faced challenges in finding qualified candidates to fill three entry-level positions in their customer service department. As a company with a strong commitment to serving the Austin community, ABC Copy Co sought to hire individuals who shared their values of hard work, creativity, and dedication to customer satisfaction.

    However, the competitive job market and limited resources made it difficult for them to attract and retain the right talent. Recognizing the need for assistance, ABC Copy Co reached out to WFS Capital Area for support in finding suitable candidates.

    The Solution

    Our Business Consultant, specializing in the Manufacturing Industry, worked closely with ABC Copy Co to understand their specific hiring needs and requirements. Through a comprehensive screening and matching process, the consultant identified James R. as an ideal candidate for the General Production Helper position. James, a Travis County resident and job seeker, possessed the necessary skills, experience, and work ethic to excel in this role.

    To support both ABC Copy Co and James, Workforce Solutions Capital Area enrolled the company in the Subsidized Employment (SE) program. This program offers a 12-week internship, during which the employer receives financial subsidies to offset the costs of hiring and training new employees. James officially started his full-time (40 hours per week) SE Internship as a General Production Helper at ABC Copy Co on June 10, 2024, with an anticipated end date of August 30, 2024.

    Outcomes + Benefits

    The partnership between Workforce Solutions Capital Area and ABC Copy Co has yielded significant benefits. ABC Copy Co gained a valuable team member in James, who quickly adapted to his role and contributed to the company’s productivity and customer satisfaction.

    The financial support provided through the SE program alleviated some of the financial burdens associated with hiring and training new employees, allowing ABC Copy Co to focus on growing their business and serving their customers. This successful collaboration demonstrates the positive impact that Workforce Solutions Capital Area can have on the local community.

    By connecting employers with skilled job seekers and providing financial support through programs like Subsidized Employment, Workforce Solutions Capital Area contributes to the economic growth and stability of Travis County. Small local businesses, such as ABC Copy Co, benefit from access to a pool of qualified candidates and financial assistance, while residents, like James, gain opportunities for employment and professional development.

    As the partnership between Workforce Solutions Capital Area and ABC Copy Co continues to thrive, it serves as a shining example of how targeted initiatives, collaborative efforts, and innovative programs can bridge the gap between employers and job seekers, fostering a stronger and more resilient workforce in Travis County.

    Partnerships and Enabling Public Policies

    The success story of ABC Copy Co and James R. highlights the importance of strategic partnerships and enabling public policies in creating a thriving workforce ecosystem in Travis County. Workforce Solutions Capital Area’s collaboration with local businesses, such as ABC Copy Co, demonstrates the power of public-private partnerships in addressing the unique challenges faced by employers and job seekers.

    Workforce Solutions Capital Area’s Business Consultant played a crucial role in facilitating this partnership by understanding ABC Copy Co’s specific needs and matching them with a qualified candidate. This personalized approach showcases the importance of having dedicated professionals who can bridge the gap between employers and job seekers, ensuring a mutually beneficial relationship.

    Furthermore, the Subsidized Employment (SE) program, which provided financial support to ABC Copy Co for hiring James R., is a testament to the effectiveness of enabling public policies. This program recognizes the financial challenges that small local businesses often face when hiring and training new employees. By offering subsidies, the SE program encourages employers to take on new hires, creating opportunities for job seekers who might otherwise struggle to find employment. The success of the SE program in this case underscores the need for continued investment in similar initiatives.

    Our partnership with ABC Copy Co highlights the importance of fostering collaboration between workforce boards and private businesses. By working together, these entities can identify and address the specific challenges faced by different industries and communities. This collaboration can lead to the development of targeted solutions, such as customized training programs, job fairs, and mentorship opportunities, which can help bridge the skills gap and prepare job seekers for the demands of the modern workforce.

    Our tailored solutions at various levels of support can assist your business with awareness-raising, training, placement, and upskilling. Learn more and contact us to begin.

  • How Bearded Brothers Grows its Skilled Manufacturing Workforce

    How Bearded Brothers Grows its Skilled Manufacturing Workforce

    Manufacturing is a key industry in Central Texas, with many businesses producing everything from microchips to medical equipment. Nestled in the heart of Austin, you’ll find Bearded Brothers, an organic snack brand that takes great pride in manufacturing just as much as it delights in customer experience.

    Bearded Brothers has produced organic snack bars for 11 years and today employs eight people. The company is building its talented workforce by relying on partners like Workforce Solutions Capital Area and no-cost training resources like the Certified Production Technician program.

    To date, the company has hired three program graduates to join their production and fulfilment team, said Nick Meyer, plant manager. While on the job, the graduates apply their classroom learnings through the entire production process, including fulfillment, machine operating and demand planning.

    “We’re proud to be firmly rooted in Austin since our inception,” Nick said. “With the pool of applicants from this program, we have been able to tap into more opportunities to employ local candidates with a demonstrated interest to learn and grow in the production of high-quality snack bars.”

    Bearded Brothers’ relationship with Workforce Solutions began in October 2021 through an introduction by the Austin Regional Manufacturers Association. Both Workforce Solutions, Bearded Brothers and the association participate in the Central Texas Manufacturing Partnership to support the region’s manufacturing industry.

    The Certified Production Technician program is a joint effort by the Central Texas Manufacturing Partnership, with local employers and training providers Skillpoint Alliance and Austin Community College as members.

    • The program trains individuals in the core competencies for front-line, advanced manufacturing occupations, from entry-level to supervisor.
    • The curriculum was developed with input from numerous manufacturing employers to pass on the skills for today’s critical roles, leading to an industry-recognized credential.

    “It creates a great base of manufacturing knowledge that sets program graduates up for success in manufacturing wherever they land upon graduation,” said Nick. “This is an excellent pool of candidates that are a wonderful value add to the team.”

    Nick added, “We have had a great experience with the program and look forward to continuing to work with the program!”

    Workforce Solutions connects local people to local jobs. We can assist your organization with growing your workforce and strengthening the skills of your talent with a variety of resources, all at no cost to you. Learn more here.