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Category: Briefings & Performance Updates

  • Austin Infrastructure Academy Workforce Impact Report (Year One)

    Austin Infrastructure Academy Workforce Impact Report (Year One)

    Since launching in March 2025, the Austin Infrastructure Academy has brought together employers, educators, community organizations, and workforce partners to strengthen Austin’s skilled trades talent pipeline. 

    Together, we’re helping local job seekers access training and career opportunities while supporting the workforce needs of Austin’s growing infrastructure and mobility industries.  

    We are committed to mindful growth, continuously aligning with employer partner needs to ensure that training leads directly to meaningful jobs. Strong employer partnerships are critical to this work—grounded in shared workforce forecasts, training informed by employer needs, clear entry-level career pathways, and a commitment to hire locally. 


    The Austin Infrastructure Academy is a local coalition of partners in government, education, business, and the community working together to grow Austin’s workforce in transportation, construction, and other skilled trades. 

    We connect local people to training and careers that power Austin’s growth—removing barriers so they can make a living, making Austin. 

    What we do: 

    • Help employers find the workers they need​ 
    • Support people in building long-term careers​ 
    • Remove barriers including training costs, childcare, transportation, and gear​ 

    March 2025 – March 2026; Workforce Solutions Capital Area outcomes only

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    Residents Connected to Career Opportunities

    Participants Enrolled in the Austin Infrastructure Academy

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    Training Scholarships Awarded

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    Residents Employed or Advancing Their Careers*

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    Average Increase in Annual Earnings**

    *Unemployment Insurance (UI) data typically reflects a two-quarter reporting delay​ 
    **Median Current Salary: $41,600


    Training programs supported through the Austin Infrastructure Academy are aligned with current employer demand across Austin’s mobility and infrastructure industries. Below is a snapshot of the entry-level training pipeline developed to meet those needs.

    March 2025 – March 2026; Workforce Solutions Capital Area outcomes only

    Target OccupationGraduates Trained
    Heavy and Tractor-Trailer Truck Drivers41
    Electricians40
    Heating, Air Conditioning, and Refrigeration Mechanics and Installers21
    Carpenters / General Construction6
    Plumbers, Pipefitters, and Steamfitters2

    Through a partnership with Texas Mutual, Freestyle Languages, Austin Safety Council, and Associated General Contractors of Central Texas, we launched a grant-funded Spanish and English language course designed to improve communication across job sites. 

    A total of 61 participants took part in the program, helping strengthen workplace safety, teamwork, and career growth opportunities. 

    Why this matters: 

    • Safety‑critical work depends on clear, trusted communication across crews 
    • Language gaps surface as job site risk, not just training gaps 
    • Workforce readiness includes the ability to raise concerns before incidents occur 

    Results include: 

    • Spanish-language learners achieved a 74% attendance rate, up from 40% in a previous session.  
    • 80% of Spanish-language participants advanced in the program 
    • English-language learners reported improved confidence communicating on job sites 

    The following employers represent a snapshot of the 140+ partners collaborating with the Austin Infrastructure Academy to strengthen the local talent pipeline across construction, mobility, utilities, transportation, and skilled trades. 

    • City of Austin (Austin Water, Austin Energy, Austin-Bergstrom International Airport, etc.) 
    • Travis County (Facilities and Natural Resources and Transportation) 
    • AECOM 
    • Airco Mechanical 
    • All Ways Restoration 
    • Austin ISD 
    • Austin Transit Partnership 
    • Balfour Beatty 
    • CAM Industrial Solutions 
    • CapMetro 
    • Cat5 Construction Services 
    • Centex Materials 
    • Civil & Environmental Consultants 
    • Facility Solutions Group 
    • First Class Transportation 
    • Greystar 
    • Halff 
    • HDR Engineering
    • JE Dunn Construction 
    • Kiewit 
    • Lower Colorado River Authority (LCRA) 
    • LiUNA (Southwest Laborers District Council) 
    • Lyft 
    • Marek Bros 
    • Republic Services 
    • Rosendin Electric 
    • RPM Living 
    • Southwest Airlines 
    • Stacy Witbeck 
    • Sundt Construction 
    • Texas Materials 
    • Turner Construction 
    • TxDOT 
    • University of Texas at Austin 
    • and more!

    The Austin Infrastructure Academy directly engages with subcontractors, general contractors, and project sponsors to stay connected to workforce needs across the region. 

    By participating in industry events and conversations, we’re able to better understand hiring trends, strengthen partnerships, and connect local residents to career opportunities. 

    Recent partner engagements include: 

    • AISD Economic Opportunity Office  
    • Runway to Opportunities: Journey With AUS Subcontractor Forum  
    • Austin Chamber Infrastructure Summit 

    Photo: Runway to Opportunities at AUS


    • Meet Career-Ready Talent: Join us at the Austin Infrastructure Academy Expo on May 27. 
    • Share Workforce Needs: Help shape future training programs by sharing current and future hiring demand.
    • Post Open Positions: Connect with local job seekers through WorkInTexas.com.

    More than 30 training provider representatives and frontline career staff came together for a collaborative learning exchange focused on infrastructure and skilled trades career pathways. 

    Participants shared referral strategies, training opportunities, and insights into employer needs — helping improve how job seekers are connected to careers and support services.


    Building a strong workforce starts early by helping students explore real-world career opportunities through hands-on learning and industry exposure.  

    Through intentional partnerships with schools, educators, and industry leaders,  we’re helping students better understand careers in transportation, construction, and other skilled trades while connecting classrooms to future opportunities..  

    Recent K–12 engagement efforts included: 

    • Metroplex Career Rally: 98 students from Austin ISD, Del Valle ISD, Pflugerville ISD, and American Youthworks visited Plumbers & Pipefitters Local 286’s union hall on March 12 to explore skilled trades careers firsthand. 
    • Austin Contractors & Engineers Association Construction Expo: 151 students participated in hands-on activities and explored career opportunities in the construction industry on March 27. 
    • Construction Industry Education Foundation (CIEF) Design Build Competition: 100 high school students across seven teams designed and built structures under the guidance of industry professionals during the April 8–9 competition. 

    Photo: CIEF Design Build Competition at ACC Riverside


    Women remain underrepresented in infrastructure and skilled trades careers. To better understand barriers, motivations, and opportunities for growth, the Austin Infrastructure Academy gathered insights from more than 400 women across Central Texas. 

    What we heard: 

    • Women are drawn to work with visible community impact and strong safety culture 
    • Clear information about career pathways and entry points matter. 
    • Childcare and schedule predictability remain major barriers. 
    • Workplace culture, belonging, and representation influence interest and retention. 

    Download the Women in Mobility & Infrastructure Toolkit, for practical messaging, outreach tools, and recruitment strategies to help partners connect more women to careers in mobility and infrastructure.


    Austin Community College’s planned expansion in Southeast Travis County represents a major investment in the future of skilled trades education and workforce development. The facility will be the front door for the Infrastructure Academy in partnership with the City of Austin, Workforce Solutions Capital Area, and many other community partners, serving as a hub for hands-on training in construction, manufacturing, automotive technology, HVAC, welding, and related careers.

  • 2024 Hire Local Annual Report (Year 2)

    2024 Hire Local Annual Report (Year 2)

    The Hire Local evaluation helps Central Texas understand how well workforce education and training programs are supporting people and employers across the region. By tracking enrollment, completion, employment, and earnings, the evaluation offers insight into whether training leads to real opportunity in a region with a high cost of living.

    Year Two findings show continued momentum, with growth in participation, strong employment outcomes, and sustained gains in earnings.

    Key takeaways within the evaluation period (Oct 2022 – Sept 2023) include:

    1. The Regional Workforce Pipeline Continued to Grow

    • 16,092 residents enrolled in Hire Local focus industry training programs — up more than 1,200 from Year One.
    • Enrollment growth was strongest in business programs and skilled trades & manufacturing.
    • The region is building capacity without oversaturating the labor market — completers continue to align with available job openings.

    2. More Residents Completed Training, and Most Found Jobs

    • 4,681 residents completed training, an increase from Year One.
    • 70% of completers found employment in the first quarter after completion.
    • Employment rates were strongest in healthcare and skilled trades & manufacturing programs (77% and 74%, respectively).

    3. Earnings Gains Were Substantial and Widespread

    • 84% of employed completers experienced an increase in income after completing training.
    • Median quarterly earnings rose to $9,795 in the first quarter post-completion.
    • This represents a $7,029 increase per quarter compared to pre-enrollment earnings.

    4. Measuring Success Beyond Poverty Tells a Clearer Story

    Rather than relying on a single income benchmark, Hire Local examines multiple earnings thresholds tied to affordability:

    • The share of completers earning above 200% of the Federal Poverty Guidelines doubled (23% → 48%).
    • The share able to afford a one-bedroom apartment independently more than tripled (4% → 13%).
    • The share earning above the City of Austin living wage doubled.

    5. Income Gains Continued Beyond the First Quarter

    • One year after completion, 79% of Year One participants were employed.
    • Median annual earnings reached $44,824, exceeding projections based on first-quarter wages by 15%.

    Read the full report to explore how Hire Local data and Workforce Solutions Capital Area’s performance demonstrate the role of training and wraparound services in supporting long-term economic mobility across Central Texas.

  • 2023 Hire Local Annual Report (Year 1)

    2023 Hire Local Annual Report (Year 1)

    The Hire Local evaluation seeks to understand whether the size and efficacy of the training and completion pipeline meets the region’s needs, and, given the high cost of housing and living, whether those who complete local workforce training and education programs find employment that allows them to live nearby.

    This data provides information on workforce education and training enrollment, completion, employment, and earnings intended to begin the process of tracking and understanding the local workforce pipeline. New measurement tools intend to provide a more accurate portrayal of the impact of the workforce system, including change in income, which measures the share of employed completers who experienced an increase in earnings, and earnings distribution, which looks at earnings thresholds beyond poverty (e.g., whether individuals earn enough to afford the rent for a local one-bedroom apartment) to more accurately measure participant perception of program success.

    Key takeaways within the evaluation period (Oct 2021 – Sept 2022) include:

    • 14,870 residents enrolled in focus industry training and education programs. Nearly half were younger than 21. A near equal share entered skilled trades/manufacturing, healthcare, and business programs, and slightly less entered IT programs.
    • 4,548 Austin metro residents completed training. Of them, 71% found employment in a training-related field within the first quarter post-completion, up two points from last year.
    • Of Austin’s training completers who found employment, nearly all (85%) experienced an increase in their income in the first quarter post-completion compared to their average quarterly earnings the year prior to enrolling. For those who found employment, their post-program wages increased more than 254%.
    • Rather than focus on a single measure of income to determine success, the Hire Local evaluation considers multiple earnings categories to provide a clearer portrait of the success and Austin-area affordability. There is significant evidence that the region’s workforce system as measured by Hire Local is moving in the right direction. For example, the share of individuals able to afford (on their own) the average rental price of a one-bedroom apartment more than tripled from their pre-training employment, from less than 1 in 20 to more than 1 in 10.

    Read the 2023 Hire Local Annual Report

  • 2022 Impact Report

    2022 Impact Report

    At Workforce Solutions Capital Area, our work is rooted in creating opportunity for local people and strengthening the workforce that drives our region forward. Our 2022 Impact Report offers a snapshot of that work in action — from helping job seekers gain skills and connect to quality careers, to supporting employers, families, and students across Central Texas. We’re excited to share this report as a reflection of what we accomplished together and the momentum we continue to build.

    Read the 2022 impact report.

  • 2021 Impact Report

    2021 Impact Report

    Two long years after the pandemic first struck our region, it looks like we’re finally coming out on the other side. Today, the local economy is booming and many employers are hiring. Still, not everyone is benefiting from the growth and opportunity that has blessed our great city. Equity and skills gaps have become even more exacerbated.

    Our community has a growing affordability crisis and yet there are more good, high-paying jobs available than skilled workers. But there is a bright spot: individuals who complete training through Workforce Solutions Capital Area increase their annual wages by an average of $30,000.

    In many cases, scholarship funds are available for workers who want to obtain training that can increase their earning potential and help them compete in the current and future job market.

    Here’s the bottom line: We haven’t stopped pushing forward our mission to connect local people to local jobs, and we’re only scaling up. I’m thankful for the 37 WFS team members and many community partners — both new and longstanding — working with us to respond to the needs of now.

    Read the full report.

  • Capital Area Workforce Diversity, Equity and Inclusion (October 2021)

    Capital Area Workforce Diversity, Equity and Inclusion (October 2021)

    Key takeaway: People of color have been disproportionately impacted by unemployment, and was exacerbated by the pandemic.


    Key findings:

    • In Texas, in the first quarter of 2021, while unemployment rate was at 6.9%, Black unemployment was at 11.2% and Hispanic at 8.0%. Meanwhile, White unemployment was 4.9%1
    • In the Austin metro, in August 2021, when unemployment was 3.8% overall, Black unemployment was 6.0%, Hispanic at 4.1%, and White at 3.4%.2
    • Also, unemployment claimant data shows that 69% (or about 110,000 people) of the 158,000+ unemployment claimants in Travis County since March 2020 have less than an associate’s degree. These claimants are disproportionately black or Hispanic.

    Key ways WFS is helping address these issues…

    • Workforce Solutions Capital Area is behind the Hire Local Plan, the next iteration of the Austin metro Community Workforce Plan which aims to improve economically disadvantaged residents’ access to better economic opportunities. Input from our community is ensuring the plan is inclusive and collaborative; empowers residents to more efficiently match employers’ skills needs; and successfully prepares economically disadvantaged residents for higher-skill jobs.
    • WFS has seen success with equitable outcomes for our training programs. From 2016–2018:
      • The average annual wage increase for an adult completer of our Current Workforce Training (where 88% of clients served were people of color) is substantial at more than $15,000/yr or approx. $7/hr more. The average wage after exit is $32,324. This program is designed for adults who are low income or laid off to enable them to enter the workforce at a self-sufficient wage.
      • The average annual wage increase for a youth completer of our Emerging Workforce Training (where 90% of clients served were people of color) is substantial at more than $6,700/yr. This program is designed to assist in-school, at-risk youth with barriers ages 16-24 in obtaining their high school diploma/GED and enter post-secondary education or the workforce.

    Bottom line: Workforce Solutions Capital Area supports a more equitable and inclusive skills training system to reach and engage with underserved, under-skilled, and under-represented populations. When individuals engage with us, our goal is to help them attain the most skills possible to earn the most possible.


    Sources:
    1. Economic Policy Institute
    2. Burning Glass – Labor Insight

  • Stable Housing and Workforce Outcomes

    Stable Housing and Workforce Outcomes

    Read our report for curated research and trends on stable housing and workforce outcomes.

    Key takeaway: Research suggests the outcomes of stable housing efforts can be improved when combined with workforce development efforts. Through workforce services, individuals/parents who are experiencing homelessness or housing insecurity can have more success in job training and employment.

    Read more

  • State of Child Care Services, March 2021

    State of Child Care Services, March 2021

    This report details closure rates among providers in Travis County, as well as ways Workforce Solutions Capital Area supported the families of Austin’s essential workers and our child care providers through quality initiative activities and additional CARES Act funding payments.

    Read more

  • 2020 Impact Report

    2020 Impact Report

    In 2020, Workforce Solutions Capital Area became the first responder for employment.

    In a matter of days, a declining unemployment rate that had lasted for years spiked into the double digits due to the COVID-19 pandemic. Workforce Solutions quickly pivoted to a virtual space to assist all impacted members of our community—students, workers, parents, businesses and more—in a safe and effective way.

    The Austin metro area is now one of the fastest recovering in the nation, with many industries experiencing job growth. Our hard work and our partnerships help to make it possible.

    Read the report

  • Austin Metro Area Community Workforce Plan Year Two Report 2018-2019

    Austin Metro Area Community Workforce Plan Year Two Report 2018-2019

    This Year Two report serves as a reminder of the success of the MCWP in the first two years of this multi-year project prior to unexpected impact of the pandemic, but it also affords an opportunity to think clearly through the mechanisms of change of the MCWP, to consider how and why the MCWP continues to expand by including additional training programs and colleges, the regional role of upskilling employees and why it fits so firmly within the scope of work of the MCWP, and to reflect on progress the MCWP has addressed in racial and ethnic disparities.

    This report is organized into four sections. The first section describes the ongoing work of the implementation of the MCWP. The following section discusses the outcomes of the workforce system portion of the MCWP, first overall, by demographic characteristics, and then by agency. The next section discusses the role of upskilling in the region, its role in the MCWP, and outcomes for Year Two upskilling completers. The final section provides conclusions and recommendations, assessing the extent to whether set goals are being met while also thinking through the implications of meeting or not meeting these goals.

    Read more: