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Success Stories & Testimonials
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Category: Newsroom

  • From Layoff to New Opportunity: Tirone’s Workforce Solutions Story

    From Layoff to New Opportunity: Tirone’s Workforce Solutions Story

    Update: Shortly after we filmed his story, Tirone connected with an employer at a Workforce Solutions job fair and found a new job.

    Tirone knows how quickly life can change.

    After being laid off from a manufacturing technician position, he suddenly found himself facing an unfamiliar job market. Like many experienced workers, he discovered that finding employment looked much different than it had years before.

    “Being a little computer illiterate is a downfall… everything is computerized now,” he shared.

    Unsure where to begin, Tirone turned to Workforce Solutions Capital Area.

    From his very first visit to the East Career Center, he found more than job leads. He found people willing to answer questions, provide guidance, and help him navigate a process that initially felt overwhelming.

    “When you’re laid off, it’s gut hitting,” Tirone said. “If you ain’t been down that road, it’s a rough road to go through.”

    That support didn’t end after one visit.

    As Tirone continued his job search, Workforce Solutions staff remained alongside him—connecting him with career guidance, hiring events, and additional resources as he worked toward his next opportunity. His journey reflects the coordinated support that helps many customers navigate periods of transition with confidence.

    Today, he encourages others not to wait until they feel stuck.

    “This is a great place for people who want a job. I think you should go to one of these [Workforce Solutions locations] and you can find something.”

    For Tirone, Workforce Solutions became exactly that—a place to start again.

    When asked to describe Workforce Solutions Capital Area in one word, his answer was simple:

    “Best.”

  • Isaiah Portillo on the Impact of Child Care Services

    Isaiah Portillo on the Impact of Child Care Services

    Isaiah Portillo is a veteran who worked for a local nonprofit assisting veterans leave homelessness. When the nonprofit lost their federal funding, Isaiah was laid off.

    “Suddenly, I was the veteran needing help to avoid homelessness. I was very concerned about the direction I was taking my wife and three babies all under 2 years of age,” Isaiah said. “I immediately sought the assistance of agencies that help veterans avoid homelessness, as well as seeking assistance with Child Care Services.”

    Isaiah enrolled in the Continuity of Care Program while he searched for a new job. This program is funded by the City of Austin and Travis County, and is designed to bridge sudden gaps in financial eligibility for local parents so their children do not lose their childcare placement.

    Once enrolled, Isaiah received assistance from Giuliana Giardino, a Child Care Navigator with Child Care Services. Isaiah said, “Giuliana has been the most professional, kind, supportive, attentive, gentle, genuine, and caring person I’ve had the privilege of working with. I thank God that she was my case manager and I hope she never leaves CCS!”

    The Continuity of Care program provided stability for Isaiah’s family while he secured new employment and his spouse enrolled in job training.

    My wife cannot work, but we used this opportunity for her to get specialized training. So now, I have a job that is getting us by, and my wife is getting additional training in school. None of that would have been possible without Child Care Services assistance.

    We partner with child care providers to strengthen quality care across Travis County. Learn about Child Care Services and how to join the waitlist.

  • Travis County child care funding outpaces its teachers

    Travis County child care funding outpaces its teachers

    Travis County voters approved a property tax increase in 2024 to raise $75 million a year for child care. So far, $51.7 million has been committed, strategic adviser Leah Meunier said.

    Now, the county is working to ensure there are enough teachers to fill the classrooms the money is meant to open.

    The county is exploring a required minimum wage for teachers, and an Aug. 8 resource fair will connect families to care in the meantime.

    Go deeper.

  • Provider Story: Yohan Rodriguez on the Impact of Child Care Services

    Provider Story: Yohan Rodriguez on the Impact of Child Care Services

    Yohan Rodriguez is the director at Country Home Learning Center #8 in Austin. Her center cares for 99 children receiving scholarships through Child Care Services.

    The center receives support from Child Care Services through the Jeannette Watson program, a salary supplement program funded by the City of Austin, Travis County, and Workforce Solutions Capital Area.

    “The impact on me has been incredibly positive; it is my driving force and my inspiration. It has allowed me to dream big with my students and provide them with magical tools and resources that have filled our classroom with happiness,” Yohan said. “It is so rewarding and inspiring to conduct lessons using tangible tools that enable children to engage in sensory activities—where they can interact while putting the learning objectives into practice.”

    Yohan’s teachers also receive assistance from our Capital Area Retention and Elevation (CARE) Program, which provides financial incentives to eligible early learning providers to support staff retention, motivation, and satisfaction.

    “In my little classroom, every game represents a meaningful and unforgettable learning experience; the children remember and repeat what they have learned—through art, stories, puppets, and interactive classroom settings—continuing that learning at home during playtime. For me as a teacher, creating happy, learning-filled moments is deeply satisfying and inspiring. Thank you for all the support,” Yohan said about CARE.

    “Thank you for believing in me, even when I doubted myself; your contributions have restored my faith, and your support helps many teachers who—like me—dream of providing children with multifunctional educational spaces where they can see and interact with learning resources, develop new skills, and enjoy every learning experience.”

    Workforce Solutions Capital Area has 496 providers participating in Child Care Services and 3,128 children receiving care through CCS scholarships.

    We partner with child care providers to strengthen quality care across Travis County — through scholarships, training, coaching, and support programs. Learn more about how we support child care centers to thrive.

  • “I Was Able to Hire a Position On the Spot Today” | Austin Housing Authority at Healthcare Job Fair

    “I Was Able to Hire a Position On the Spot Today” | Austin Housing Authority at Healthcare Job Fair

    Frank Garcia with the City of Austin Housing Authority attended the latest Healthcare Job Fair hosted by Workforce Solutions Capital Area and hired a maintenance technician on the spot.

    In this testimonial, Frank shares how he met many people with great skill sets and hired a job seeker on the spot.

    “I’m excited to continue this partnership.”

    Learn more about how we connect local people to local jobs.

  • “I’m Really Excited About My Opportunities”  | Tasha on Attending the Healthcare Job Fair

    “I’m Really Excited About My Opportunities” | Tasha on Attending the Healthcare Job Fair

    Tasha Rhymes, M.S. Ed., is a job seeker who attended the latest Healthcare Job Fair hosted by Workforce Solutions Capital Area.

    In this testimonial, Tasha shares how she had conversations with employers who were open and straightforward about their open roles and how they provided Tasha with all the information she needed to be successful with them.

    “I’m really excited about my opportunities.”

    Learn more about how we connect local people to local jobs.

  • As region booms, Austin nonprofit aims to fill the workforce gap for adults with disabilities

    As region booms, Austin nonprofit aims to fill the workforce gap for adults with disabilities

    Austin’s corporate environment feels like it’s growing every day. That’s because in a lot of ways it is – and it’s showing no signs of slowing down.

    But companies that are growing in the area continue to name workforce as among their biggest barriers, according to Yael Lawson, CEO of Workforce Solutions Capital Area. She said the biggest needs are in the skilled trades and healthcare. The manufacturing influx hasn’t reached the needs they expected yet, but they are prepping for that as well.

    She said that in 2025, her team found that more than 1,000 people that came to their centers identified as having a disability and 500 enrolled in their programs.

    Go deeper.

  • Provider Story: Legacy Kids Academy on the Impact of Raising Travis County

    Provider Story: Legacy Kids Academy on the Impact of Raising Travis County

    Legacy Kids Academy is a child care provider in Pflugerville participating in the Raising Travis County initiative, a partnership between Workforce Solutions Capital Area and Travis County that helps eligible families access child care assistance. Legacy Kids Academy cares for 30 children receiving care through Child Care Services, and 5 receive Raising Travis County scholarships.

    “The increased funding from Travis County has made a real difference in the lives of the children and families we serve. Because of this investment, we were able to improve the quality of our programs, purchase essential materials, and provide stronger support services to families who need them most,” said the center’s director.

    “We have seen children become more engaged, confident, and supported, while families feel more connected to resources and opportunities in their community. This funding has helped create safer, more enriching environments where children can learn, grow, and thrive,” she said.

    Raising Travis County creates positive impact beyond Legacy Kids Academy and Pflugerville, according to the director:

    “The impact of Travis County’s support reaches far beyond our program walls, it is strengthening families and building a brighter future for communities across the county.”

    We currently have 445 children receiving care through Raising Travis County, and the initiative has awarded $3.8 million in gap payments to providers, helping them cover the true cost of quality care.

    Families across Travis County may qualify for help paying for child care through this initiative. To learn more about Raising Travis County and to join the waitlist, visit rtc.wfscapitalarea.com.

  • Austin Infrastructure Academy Earns Statewide Economic Development Recognition

    Austin Infrastructure Academy Earns Statewide Economic Development Recognition

    The Austin Infrastructure Academy has earned the 2026 Workforce Excellence Award from the Texas Economic Development Council (TEDC). Since 2001, the award has recognized Texas communities that have implemented exceptional workforce initiatives, evaluating recipients on innovation, transferability, community commitment and leverage, measurable objectives, and secondary benefits.

    The recognition reflects the Academy’s growing impact as a regional partnership that strengthens both the workforce and the economy by preparing local residents for careers supporting Central Texas’ historic infrastructure investments.

    What is the Austin Infrastructure Academy?

    The Austin Infrastructure Academy is a local coalition of partners in government, education, business, and the community working together to grow Austin’s workforce in transportation, construction, and other skilled trades. 

    We connect local people to training and careers that power Austin’s growth—removing barriers so they can make a living, making Austin. 

    What we do: 

    • Help employers find the workers they need​ 
    • Support people in building long-term careers​ 
    • Remove barriers including training costs, childcare, transportation, and gear​ 

    Building the Workforce Behind Central Texas’ Growth

    Central Texas is experiencing historic investment in transportation, housing, utilities, aviation, semiconductor manufacturing, and other critical infrastructure. Delivering these projects will require thousands of skilled workers over the coming decades.

    Recognizing this need, Mayor Kirk Watson, Travis County Judge Andy Brown, Workforce Solutions Capital Area, Austin Community College, employers, labor organizations, and community partners came together to launch the Austin Infrastructure Academy—a first-of-its-kind regional partnership designed to prepare local residents for careers supporting these transformative projects.

    Unlike traditional workforce programs that begin with existing training offerings, the Academy was designed around employer demand. By aligning public infrastructure investment with workforce development, education, and industry, the Academy creates pathways into family-supporting careers while helping employers meet critical workforce needs.

    From the very beginning, the Austin Infrastructure Academy has been designed as a human-centered initiative. Workforce development is personal. People don’t just need information—they need guidance, encouragement and someone to help them navigate their next step.

    A Model Recognized Beyond Austin

    The Academy’s collaborative approach has earned recognition at both the national and state levels.

    In 2024, the U.S. Conference of Mayors adopted a resolution encouraging cities across the country to implement workforce development initiatives similar to the Austin Infrastructure Academy. The resolution recognized the Academy’s integrated approach to bringing together public project sponsors, employers, workforce providers, labor organizations, and supportive services to ensure local residents can benefit from major infrastructure investments.

    Now, in 2026, the Texas Economic Development Council has recognized the Academy with its Workforce Excellence Award, highlighting the initiative as an example of how workforce development and economic development work hand in hand to strengthen regional competitiveness.

    Year One Impact

    The Academy’s first year demonstrated strong momentum in connecting residents to opportunity while supporting employers building Central Texas’ future workforce.

    Highlights from the Year One Workforce Impact Report include:

    • 1,561 individuals connected to career opportunities
    • 1,078 participants enrolled in the Austin Infrastructure Academy 1
    • 162 training scholarships awarded
    • 99+ residents secured employment or advanced their careers 2
    • $18,480 average increase in annual earnings for participants 3

    Beyond these numbers, the Academy expanded apprenticeship pathways, strengthened employer partnerships, connected residents to high-demand careers, and increased access to supportive services that help participants complete training and enter the workforce.

    Economic Development Through Workforce Development

    By coordinating career navigation, training, employer engagement, and supportive services through a single regional partnership, the Academy helps residents access family-supporting careers while strengthening the workforce that underpins Central Texas’ continued growth.

    The Academy demonstrates that workforce development is economic development. Through strategic collaboration among public agencies, education, employers, labor organizations, and community organizations, it is creating measurable benefits for workers, employers, and the regional economy.

    Looking Ahead

    As the Austin Infrastructure Academy enters its second year, a major milestone lies ahead. Austin Community College’s planned expansion in Southeast Travis County will serve as the future front door to the Austin Infrastructure Academy. Developed in partnership with the City of Austin, Workforce Solutions Capital Area, and many other community partners, the facility will become a regional hub for workforce development, providing hands-on training in construction, manufacturing, automotive technology, HVAC, welding, and other high-demand skilled trades.

    Together, continued investment in the Academy and the development of this regional training hub will help ensure Central Texas has the workforce needed to deliver historic infrastructure projects while creating lasting economic opportunity for local residents.

    Recognition from both the U.S. Conference of Mayors and the Texas Economic Development Council underscores the Academy’s growing impact as an innovative model for aligning workforce development with economic development. As Central Texas continues to grow, the Academy will help ensure local residents are prepared to build and benefit from that future.

    For more information, read the Austin Infrastructure Academy Year One Workforce Impact Report.


    1 Enrolled participants have been accepted into the Austin Infrastructure Academy and receive individualized career navigation, with access to training, supportive services, and job placement assistance based on their needs

    2 Unemployment Insurance (UI) data typically reflects a two-quarter reporting delay​

    3 Median Current Salary: $41,600

  • Austin Infrastructure Academy helps more than 1,500 locals find careers in first year

    Austin Infrastructure Academy helps more than 1,500 locals find careers in first year

    The Austin Infrastructure Academy was created due to an expectation the region would need to add tens of thousands of new jobs in the years ahead. After AIA’s first year, the massive demand for jobs has yet to arrive. But the academy still found some early success in connecting employers to workers. Included with this report is a list of the largest construction companies in the region.

    Go deeper.