Privacy Policy

Effective Date: January 8, 2026

Purpose

The following statement applies only to members of the general public and is intended to address concerns about the types of information gathered from the public, if any, and how that information is used. 

In accordance with the Training and Employment Guidance Letter No. 39-11 from U.S. Department of Labor Employment & Training Administration and Letter No. WD 02-18 from the Texas Workforce Commission, the following Privacy Policy describes how Workforce Solutions for Capital Area (“WFS”, “We”) collect and use the personally identifiable information (PII) you provide on our online website available at the Uniform Resource Locator (URL) address https://wfscapitalarea.com/ (Our Site). It also describes the choices available to you regarding our use of your PII and how you can access and update that information. We are committed to protecting and respecting your privacy. This policy (together with our Terms of Use and any other documents referred to) sets out the basis for which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognize the importance of keeping that information secure and letting you know what we will do with it. This policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website. Please check these policies before you access these websites.

1. Information We Collect 

WFS may collect limited personal and technical information when individuals: 

• Visit this website 
• Submit online forms 
• Send email inquiries 
• Opt in to receive text message communications 

Information collected may include name, email address, phone number, message content, and technical information such as IP address, browser type, and date/time of access. 

Information is collected solely to support program operations, respond to inquiries, provide requested services, and improve system performance.

2. Cookies

This website may use cookies to support basic site functionality and performance monitoring. Cookies do not collect personally identifiable information and are used for internal purposes only. 

Users may disable cookies through their browser settings; however, some site features may not function properly.

3. Logs and Network Monitoring

WFS maintains server logs and monitors network traffic to ensure system security and site performance. Logged data may include IP address, browser type, referring URLs, access times, and requested resources. 

This information is used in aggregate and is not used to identify individual users, except as required for security or legal purposes.

4. Email, Forms, and SMS Communications

If you submit information through a web-based form, email, or SMS opt-in, the information provided will be used only to: 

• Respond to your inquiry 
• Deliver requested information or services 
• Communicate program-related updates 

Information may be shared internally or with another government agency if necessary to fulfill your request. 

By opting in, you consent to receive text messages from WFS related to services or programs you request. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. Text messaging consent is not shared with third parties. 

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent records will not be shared with any third parties.

5. Data Retention

Information is retained only for the period necessary to fulfill its intended purpose and in accordance with applicable federal, state, and local records retention requirements.

6. Security

WFS employs reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, use, or disclosure.

7. External Links

This website may contain links to external websites. WFS is not responsible for the privacy practices or content of external sites.

8. Policy Updates

This Privacy Policy may be updated periodically. Updates will be posted with a revised effective date. 

9. Contact Information

For questions about this Privacy Policy or information practices, please contact: 

Email: Angela Benavides
Mailing Address: privacy@wfscapitalarea.com